Privacy Policy

1. Introduction

FaithShield.ai (“FaithShield,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, process, and share information when you use our website, mobile applications, and related services (the “Service”).

By using the Service, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

3. How We Use Information

We use collected information to:

• Provide Scripture-grounded AI responses
• Deliver daily reflections and spiritual tools
• Manage subscriptions
• Authenticate users
• Improve service quality
• Maintain platform security

4. AI Processing Disclosure

FaithShield uses third-party AI service providers to generate responses.

User-submitted chat inputs may be processed by:

• OpenAI
• xAI (Grok)

These providers process data solely to generate requested responses and improve system reliability. FaithShield does not use user chat inputs to independently train proprietary AI models.

We contractually require service providers to process data only for authorized purposes.

5. Voice & Audio Processing

FaithShield may use third-party text-to-speech technology (Zyphra TTS) to generate audio responses.

Important clarifications:

• End users do not upload voice samples for cloning.
• FaithShield does not clone end-user voices.
• Any voice models used are based on licensed professional voice actors.
• No biometric voice data from users is collected, stored, or trained on.

6. Third-Party Service Providers

We rely on trusted third-party providers to operate our Service, including:

• Amazon Web Services (AWS Cognito) – Authentication and cloud infrastructure
• RevenueCat – Subscription management
• Stripe – Payment processing
• OpenAI and xAI (Grok) – AI language processing
• Zyphra TTS – Text-to-speech audio generation

These providers may process personal information strictly to perform services on our behalf under contractual obligations.

7. Payments & Billing

All payments are processed securely through Stripe and managed through RevenueCat.

FaithShield does not store:

• Full credit card numbers
• Card verification values (CVV)

Payment processors maintain their own privacy and security policies.

8. Data Retention

We retain user data only as long as necessary to:

• Provide the Service
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Users may request deletion of their account and associated personal data by contacting us.

9. Data Security

We implement reasonable technical and organizational safeguards to protect personal data, including:

• Encrypted data transmission (HTTPS)
• Secure authentication (AWS Cognito)
• Restricted access controls

No system can guarantee absolute security.

10. International Data Transfers

Your information may be processed in the United States or other countries where our service providers operate. By using the Service, you consent to such transfers.

Where applicable, we rely on contractual safeguards for international data processing.

11. Children’s Privacy

FaithShield is not directed toward children under 13. We do not knowingly collect personal information from children under 13.

If we become aware of such collection, we will take appropriate steps to delete the data.

12. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your data
• Correct inaccurate information
• Request deletion
• Withdraw consent
• Object to certain processing

Requests can be made by contacting us at support@faithshield.ai.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated effective date.

14. Contact Us

For questions about this Privacy Policy, contact: